Why Hampton Sun?
What sets Hampton Sun apart from the rest?
Each Hampton Sun formula is meticulously crafted with potent skin-nourishing ingredients. From the low molecular weight form of hyaluronic acid used in our SPF 45 Wrinkle Control Face Cream to the multiple sources of vitamin c in our Age-Defying SPF 50 Mineral Face Creme, you can be sure your skin is being nourished on a deep-level, not only upon application, but long afterwards with continued use. Learn more about our ingredients here.
Each Hampton Sun product provides its user with a totally unique, luxurious experience. During our product creation phases, we strive to make it so each facet of the product speaks to our standard of luxury...
The texture, the scent, the way it makes the skin feel during and after application, the way it makes the skin look, how evenly and seamlessly it applies and absorbs, the look of the bottle and packaging.
Simply put, everything must align with our standard of luxury. We like to think of Hampton Sun as far more than just a sun & skin care brand; each Hampton Sun product is a uniquely luxurious experience in itself.
Our UV-advanced sunscreen products provide the most effective broad-spectrum protection from the sun's harmful rays (this does not speak to our sunbathing-specific products, which naturally offer lower levels of UV protection). Upon setting out to start Hampton Sun, we searched high and low for the most specialized labs in the USA to bring our vision to life.
Our chemists are highly skilled professionals deeply enmeshed in the sun and skin care industry, each with years of experience. They work closely with the FDA to ensure that Hampton Sun products are of the highest quality while also keeping up with the latest technology in sun care.
1. ADVANCED WATER + SWEAT RESISTANCE
The majority of our sunscreens offer advanced water + sweat resistance technology. In this regard, 80 minutes is categorized as "advanced". In contrast, 40 minutes is what is more commonly offered within the sun care industry. This generally means you can go for longer without reapplying and still be protected (your activity level and other factors of course come into play here).
2. VANISHING ZINC
Our Mineral sunscreens have been touted as "the most luxurious mineral sunscreens ever made." Apart from their gloriously velvety-smooth texture and potent skin-focused ingredients, our mineral sunscreens rub into the skin with unbeatable ease, leaving behind zero white residue. This is in stark contrast to what is usually offered within the mineral sunscreen realm - unpleasant formulas that feel heavy and leave behind a definite white cast.
3. SOLSTICE TECHNOLOGY
Solstice technology is at the forefront of our mineral sunscreen mists. Solstice works particularly well with mineral formulas, helping to offset the heavy, uneven, white-cast-inducing qualities of Zinc Oxide and Titanium Dioxide. Solstice technology helps achieve an end product that spreads effortlessly, has a lightweight, silky-smooth texture, dries quickly, dispenses evenly, and leaves behind no white cast.
4. BAG-ON-VALVE PACKAGING
Our Continuous Mist formulas use a special form of Bag-On-Valve technology. Here are the main highlights of the B.O.V. packaging that we use:
- Compressed air is used instead of propellant. This means that what is sprayed onto the skin and into the air/environment is pure product alone, not propellant.
- B.O.V. packaging is 100% recyclable and non-flammable
- Ensures up to 99.5% of the product is dispensed
- 360 actuation, works at any angle
- Controlled + seamless spray pattern
- Hygienic + sterilizable
- B.O.V. is the #1 most environmentally-friendly spray packaging option available today
We are committed to providing the highest quality in sun (and skin) care while closely following current FDA guidelines (which is crucial, especially when it comes to sunscreen). Our testing processes are involved and extensive; we spare no costs to deliver the very best in sun & skin care. Testing is expensive, and believe it or not, not every suncare company places the same emphasis on it.
We are proud to offer sunscreen options that do not contain Oxybenzone or Octinoxate, two of the most cited concerns regarding sunscreen chemicals' potential harm to coral reefs. We deeply understand that the narrative around sunscreen and reef/environmental safety is ever-evolving, and are committed to remaining up-to-date with the most current findings.
Our customers and their satisfaction is of utmost importance to us. This is something that we have stood by since the very first days of Hampton Sun, and is something that will never waver. Questions? Comments? Anything at all? Someone from our dedicated team will always be here to assist you. Get in touch with us at team@hamptonsun.com.
FREQUENTLY ASKED QUESTIONS
HOW DO I START A RETURN?
We gladly accept returns within 30 days of purchase. Please start your return here: START A RETURN
WHERE IS MY ORDER / WHAT IS THE STATUS OF MY ORDER?
EMAIL #1: Once you place your order, you will receive an email confirmation.
EMAIL #2: Once your order has been fulfilled, you will receive another email containing a tracking number.
Upon clicking on the tracking number, if you see “label created, not yet in system,” this means your package is still in the fulfillment process.
EMAIL #3: Once your package is fulfilled and is scanned in by the mail carrier, you will receive another email and the tracking information will begin to update.
Please keep your tracking number handy. As your package moves towards its destination, the tracking information will continue updating automatically.
*Please check your spam/junk folders if you do not see these emails in your normal inbox!
WHAT IS YOUR SHIPPING POLICY?
All Hampton Sun orders ship out with FedEx. Orders are fulfilled Monday - Friday. Orders placed will typically ship out within 24 hours.
Once you place your order, you will receive an email confirmation. Once your order has been fulfilled, you will receive a second email containing a FedEx tracking number. For updates, please check the tracking number assigned to your order.
Orders of $50+ automatically qualify for free shipping.
HOW DO I CANCEL / CHANGE MY SUBSCRIPTION?
You may access your subscription settings here.
CAN I CHANGE SOMETHING ON MY ORDER AFTER IT'S BEEN PLACED?
In an effort to fulfill and ship all orders out as quickly as possible, shipping address changes / other changes cannot be made to an order after it is placed. Please ensure all details are correct before submitting your order.
I HAVE A PRODUCT-SPECIFIC QUESTION
Detailed descriptions, FAQs, ingredient lists, and more can be found on each product page on our website.
Have a question about how to apply our Sunless Tanning Mist? We recommend watching our "HOW-TO" video, which can be found on the Sunless Tanning mist product page (also linked here)
MY DISCOUNT CODE IS NOT WORKING
Please ensure you are entering the code correctly. If your code is not working, please reach out to team@hamptonsun.com so a member of our team can assist.
I RECEIVED AN "ORDER DELIVERED" EMAIL, BUT MY PACKAGE IS NOT HERE
First, please check the tracking number assigned to your order. You can find the tracking number in your order fulfillment confirmation email.
(If you do not see this email in your inbox, please check your spam/junk folders)
Please make sure to check all surrounding areas carefully for your package. If the tracking information states your order was delivered, but you are not seeing it, we kindly ask you to wait 2-3 business days before considering it lost or stolen.
At times, mail carriers may mark a package as delivered before it's actually been delivered. 99% of the time, the package shows up within the next two business days.
If your package still has not shown up after 3 business days, please reach out to team@hamptonsun.com so we can assist.
MY PACKAGE WAS "RETURNED TO SENDER"
If your tracking information states that your package is being "returned to sender" we will automatically refund the order once we receive and process it. If you wish to place your order again, please ensure all of your shipping information is entered correctly before submitting.
THERE ARE ITEMS MISSING IN MY ORDER
We sincerely apologize for this inconvenience! Please reach out to us at team@hamptonsun.com with your order number and the name(s) of the missing product(s) and we will promptly place a replacement order for you. To expedite the process, please make sure to provide the above details in your email to us.
I RECEIVED DAMAGED ITEM(S) IN MY ORDER
We sincerely apologize for this inconvenience and look forward to promptly making things right for you. Please reach out to us at team@hamptonsun.com with your order number and the name of the damaged item(s) and we will take care of the rest!
HOW CAN I KNOW WHEN A PRODUCT IS BACK IN STOCK?
As soon as an out of stock item comes back in stock, we always send an email memo out to our Beach Club newsletter subscribers. To stay in the know, please ensure you're signed up for The Beach Club!
To sign up for The Beach Club, please scroll down to the bottom of any page on our website and enter your email in the sign up bar (located in the bottom right of the footer).